TERMS AND CONDITIONS

Definitions

In this document the following words have the following meanings:

  • “Christchurch Adventure Park” is a trading name of Leisure Investments NZ Limited Partnership and either name may appear on passes, receipts and business material.
  • “CAP” means the Christchurch Adventure Park.
  • “Adventure Activities” and “Mountain Biking” shall include all activities, events, services or use of the facilities provided, arranged, organised or conducted and include, but are not limited to: ziplines; biking ascents and descents; mountain bike tours; camps; bike skills training; use of trails and roads; guided mountain biking activities; races; competitions; demonstrations; events; orientation and instructional courses and sessions; big air contests; slopestyle or any other type of self-propelled conveyance and all other related activities, events or services.
  • "Pass" means any pass that allows access to CAP.
  • "Rules of Play" means the rules of play as set out below.

Risks

Mountain Biking activities take place on steep and rugged terrain with features that expose the rider to many risks, dangers and hazards. These include but are not limited to: use of chairlifts; changing weather conditions; mechanical failure of equipment; falls; loss of balance; high speed descents; difficulty or inability to control one’s speed and direction; rapid or uncontrolled acceleration on hills and inclines; extreme variation in cycling terrain including steep or slippery sections, trees, roots, tree stumps, logs, cliffs, ramps, ladders, bumps, berms, jumps, and drops; collisions with natural and constructed objects, other mountain bikers, vehicles, pedestrians, spectators and officials; encounters with domestic and wild animals; negligence of other riders or users of CAP.

Risks associated with zipline activities include (but are not limited to) falls, collision with objects, slips, trips and falls.


Health & Medical

Adventure Activities can activate or aggravate existing or pre-existing injuries, conditions or congenital defects. If you know or suspect that your physical condition may not be compatible with these activities please seek medical advice before undertaking them.

Prior to signing this the terms and conditions, you agree, to advise CAP of any pre-existing or existing medical conditions that may affect your participation. You also agree to make, and take responsibility for, your own decision to participate in Adventure Activities.


Please wear a NZ approved helmet and other relevant personal protective equipment when undertaking Adventure Activities.

Helmet use is mandatory for zipline and Mountain Biking activities. A full face helmet, gloves, and body armour are strongly recommended for Mountain Biking activities.

Please refer to the ‘Stop-Read This’ sign.

Safety


You agree to abide by the CAP Rules of Play, below, and to follow directions from CAP staff.

  • Use safety equipment as directed at all times.
  • Remain in control and within your ability level. You must be able to avoid other people or objects.
  • Stay off the lift and trails if your ability is impaired by drugs, alcohol, or fatigue.
  • Inspect your bike or have it checked by a qualified bike mechanic before riding.
  • Be sure to have the physical dexterity, ability, and knowledge to safely load, ride, and unload lifts. Ask the lift attendant for assistance if you need it.
  • Be aware of changing conditions on trails and features. Inspect features before use and throughout the day.
  • Stay on marked trails at all times. Obey all signs and warnings. Do not cut switchbacks.
  • Keep out of closed areas.
  • Avoid riders ahead of you,they have the right of way.
  • Look uphill and give way to other trail users when entering a trail or starting to move. Do not stop where you obstruct a trail, or are not visible from above.
  • If you are involved in or witness a collision or accident, you must identify yourself to the Park Patrol.

Rules of Play


Before riding, always inspect your equipment or have it checked by a qualified bike mechanic to ensure that your:

  • Helmet is in good shape and properly adjusted.
  • Bike has front and rear brakes.
  • Kickstand has been removed before using the chairlift and riding on the trails.
  • Battery has been removed from your e-bike (if applicable) and left at the base before using the chairlift
  • Bike frame has no cracks, damaged or dented areas.
  • Brake pads are sufficient to stop your bike.
  • Front and rear axles (skewers) are tight.
  • Headset and stem are secure with no looseness or play.
  • Tyres are in good condition, with no tears or cuts.
  • Handle bar and grips are tight.
  • Seat and seat post are secure.

Mountain Bike Checklist


You acknowledge that the risks, dangers and hazards of Adventure Activities and Mountain Biking are increased during races, competitions and contests. You freely accept and fully assume all such risks, dangers and hazards and the possibility of personal injury, death, property damage or loss resulting therefrom.

Competitions


Notice to riders, parents & guardians

Please take the time to review this document carefully and familiarise yourself with the CAP Adventure Activities. Please speak to Guest Services for more information.

Injuries are a common and expected part of Adventure Activities. CAP offers introductory activity lessons and beginner terrain. Don’t attempt more challenging terrain until you have the appropriate skill, experience and equipment.


All prices quoted by CAP are in New Zealand dollars and are valid at the time of printing. Prices include GST and are subject to change without notice.

Payment Terms


CAP respects your privacy and complies with the Privacy Act 1993. You are entitled to access the personal information we hold about you and to request that we amend it if it is incorrect. While dealing with you, we may collect basic personal information, such as your name, address and contact details, as well as your interaction with our computer systems. 

We will hold and use any personal information collected for the purposes set out in this privacy policy, for any purpose disclosed at the time of collection or for related purposes. Generally, we will only use or disclose your personal information as follows:

  • To third parties where we have retained those third parties to assist us to provide the products of services you have requested.
  • For direct marketing of products or services.
  • To prevent and resolve unauthorised access to, or attacks on our systems; or where otherwise legally permitted.

By providing us with your email address you consent to receiving emails from us advising of updates, products and services available. You may unsubscribe from our email database at any time.

Privacy


Payment for tours and lessons will be taken at the time of booking unless otherwise advised.

Cancellations made within the 24 hours prior to a lesson or tour departure will not be refunded.  Changes to a booking within this 24 hour period will be charged a $25 fee.  “No-shows” will not receive a refund.

Cancellations for groups of 10 or more participants require 72 hours' notice for a refund.

CAP reserves the right to cancel lessons or tours due to inclement weather, foreseeable hazards, insufficient bookings, or events beyond our control. In these circumstances, full refunds will be made or alternative dates offered.

Cancellation Policy


Subject to any applicable rights under the Consumer Guarantees Act 1993, there will be no refunds given for Passes unless CAP Pass Insurance has been purchased at the time the Pass was purchased. The CAP Pass Insurance is available for Annual and Season Passes only, for more information on this policy see the Pass Insurance details available online and from Guest Services.

Refund Policy


Photos, videos and security images may be taken of participants at any time for security and marketing. You agree that trail side photos and zipline photos will be published online for sale and may be used for promotional purposes. We respect NZ privacy laws and any images posted online will be removed by request.

Photographs, Security Images & Videos


Pass Card Information

Lost/stolen pass cards = $10 replacement fee. 
There must be no use of the pass card by a third party – fraudulent use will result in revocation/prosecution for both the owner and the user. Under medical circumstances (with written evidence from a doctor) pro-rated pass refunds may be offered.
CAP does not guarantee a particular opening day, the duration of the season, operating days or the lift or facilities operating at any day or time.


Agreement

In applying for a Pass and using CAP's lifts, trails, terrain, bike parks, race courses, restaurants, parking lots, and other facilities you agree:

  1. You are not relying on any oral or written representations or statements made by CAP with respect to the safety of the activities other than what is set forth in this Agreement.
  2. To use CAP at your own risk and assume all risk of personal injury and property loss or damage.
  3. To waive any and all claims that you have or may in the future have against CAP and its directors, officers, employees, instructors, guides, agents, representatives, volunteers, sponsors, independent contractors, subcontractors, successors and assigns and to release CAP from any liability for any loss, damages, expense or injury (including death), that you may suffer or that your next of kin may suffer resulting from either your use or your presence at CAP or travel beyond its boundary.
  4. To hold harmless and indemnify CAP from any and all liability for any damage to property of, or personal injury to, any third party resulting from your use of or presence at CAP or travel beyond its boundary.
  5. The Pass issued to you is the property of CAP, is not transferable, is not for resale and is revocable, without refund, for misconduct or breach of the Rules of Play or these Terms and Conditions. 
  6. This Agreement and any updates shall apply to all subsequent Pass renewals. 

CAP reserves the right to amend these terms and conditions without notifying you.  You should regularly refer to the website for changes.

Any litigation involving the parties to this agreement shall be within the exclusive jurisdiction of the Courts of New Zealand.

You acknowledge that you have read and understand this agreement and that you are aware that by completing the online waiver you are agreeing to these terms and conditions.